Customer Service Hours: 8:00 a.m. to 5 p.m. - Monday to Friday - Eastern Standard Time
Start or Connect new service We appreciate your business. Whether you’re a new customer or returning customer to PPL, we want to activate your service as quickly and conveniently as possible.
We can start service in your name effective as soon as the next business day. Depending on past credit history, a security deposit may be added to your account. Please note next day service may not be available for new homes due to installation or inspection requirements.
